Notices of Privacy Practices
Privacy Practices
Your health information is personal, and Royal Rattanak Hospital is committed to protecting it. Maintaining accurate and confidential health information is
critical to our ability to provide you with quality care and to comply with certain laws. This notice will describe the ways in which your health information
may be used and disclosed, and also describes your rights and obligations regarding your health information.
Patient Rights
You have the right to receive health care that respects your cultural, psychosocial, and personal values and beliefs, including the right to request pastoral and other spiritual services. The Institute is committed to serving all patients, without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, political affiliation, veteran status, or other non-medically relevant factors.
Your Rights:
The Right to Be Treated with Respect All patients, regardless of their means or health challenges, should expect to be treated respectfully and without discrimination by their providers, practitioners and payers.
The Right to Obtain Your Medical Records The hospital provides patients the right to obtain their medical records, including doctors' notes, medical test results and other documentation related to their care.
The Right to Privacy of Your Medical Records The hospital also outlines who else, besides the patient may obtain the patient’s records, and for what purposes.
The Right to Make a Treatment Choice As long as a patient is considered to be of sound mind, it is both his right and responsibility to know about the options available for treatment of his medical condition and then make the choice he feels is right for him. This right is closely associated with the Right to Informed Consent.
The Right to Informed Consent No reputable practitioner or facility that performs tests, procedures or treatments will do so without asking the patient or his guardian to sign a form giving consent. This document is called "informed consent" because the practitioner is expected to provide clear explanations of the risks and benefits prior to the patient's participation, although that does not always happen as thoroughly as it should.
The Right to Refuse Treatment A patient may refuse treatment as long as he is considered to be capable of making sound decisions, or he made that choice when he was of sound mind through written expression. This includes the right to refuse surgery.
The Right to Make Decisions About End-of-Life Care The Patient may make and legally records the decisions they make about how their lives will end, including life-preserving measures such as the use of feeding tubes or ventilators.
Patient responsibilities
By taking an active role in your health care, you can help your caregivers meet your needs as a patient or family member. That is why we ask you and your family to share certain responsibilities with us.
We ask that you:
To provide, to the best of your ability, accurate and complete information about your present condition, past illnesses, hospitalizations, medications, and other matters related to your health or your child's, including information about home and/or work that may impact your ability to follow the proposed treatment.
To follow the treatment plan developed with your provider. You should express any concerns about your ability to comply with a proposed course of treatment. You are responsible for the outcomes if you refuse treatment or do not follow your care provider's instructions.
To be considerate of other patients and hospital staff and their property. Abusive, threatening. or inappropriate language or behavior will not be tolerated.
To keep appointments or call us when you are unable to do so.
To be honest about your financial needs, so that we may connect you to appropriate resources.
To give us any health care proxy or other legal document, such as a power of attorney or court order, that may affect your decision-making ability or care.
Your Responsibilities:
Maintaining Healthy Habits That proverbial ounce of prevention is most definitely more effective and efficient that the corresponding pound of cure. Making healthy food choices, getting plenty of exercise, resolving stress, getting enough sleep, moderating alcohol consumption, and refraining from smoking are those good habits we are all familiar with and most of us need to work on.
Being Respectful to Providers Just as it's a patient's right to expect respect, it is the patient's responsibility to show respect in return. This is not to suggest that patients need to be so respectful that they are afraid to ask questions or request clarification on issues regarding their health. Rather, it's a recognition that commanding respect means giving it in return on both sides of the patient/provider equation.
Being Honest With Providers As an empowered patient, you recognize that being totally honest with your practitioner is imperative. This means sharing all information about your habits and health, as holding back can mean not getting the care that you need.
Complying with Treatment Plans Since you and your doctor will have worked together to agree on a treatment plan, it only makes sense to comply with that plan. Not doing so works against the good care you've put effort into securing.
Preparing for Emergencies For those who have medical challenges and/or take prescription drugs to maintain their health, it is important to be prepared for medical emergencies. If you find yourself in an emergency room, you'll want to be sure hospital personnel know about the treatments you are already receiving, or the cautions needed for effective treatment.
Reading Behind the Headlines We see news every day about some new study that changes the way we see certain diseases or conditions. Sometimes the headlines don't tell the whole story. As an empowered patient, you know to look behind those headlines to find out if they apply to you.
Making Decisions Responsibly In the face of a frightening diagnosis, or a scary treatment option, it's difficult to leave our emotions out of our decisions. We need to make sure our decisions about our care are based on solid evidence and proven procedures, rather than wishful thinking.
